Captain Terms - Bike Taxi

Introduction

Welcome to Ride Share App! These Terms and Conditions govern your relationship with Ride Share App as a Bike Taxi Captain. By registering as a captain, you agree to comply with these terms.

Eligibility Criteria

• Must be at least 18 years of age.
• Hold a valid driving license for two-wheeler vehicles.
• Own or have authorized access to a motorcycle/scooter in good condition.
• Have valid vehicle registration and insurance documents.
• Clear background verification as per company standards.

Captain Responsibilities

• Maintain your vehicle in safe and roadworthy condition.
• Follow all traffic rules and regulations.
• Provide professional and courteous service to customers.
• Accept rides promptly and complete them efficiently.
• Ensure customer safety at all times.
• Keep insurance and vehicle documents up to date.

Commission Structure

Ride Share App operates on a transparent commission model. The platform charges 0% commission, meaning you keep 100% of your earnings. Payment processing fees may apply as per the payment gateway provider.

Payment Terms

• Payments will be processed weekly to your registered bank account.
• You must maintain valid bank account details in the app.
• Any disputes regarding payments must be raised within 7 days.

Cancellation Policy

• Excessive cancellations may result in penalties or account suspension.
• Valid cancellation reasons include customer no-shows or safety concerns.
• Maintain a cancellation rate below 5% to remain in good standing.

Account Suspension & Termination

Your account may be suspended or terminated for:

• Violation of terms and conditions.
• Fraudulent activities or misrepresentation.
• Poor customer ratings or repeated complaints.
• Failure to maintain valid documents.
• Breach of safety protocols.